Frequently Asked Questions
Shipping & Delivery
Q. How long does shipping take?
A. We typically process and ship orders within 1-3 business days, while express shipping takes 1-2 business days.
Q. Do you offer international shipping?
A. We ship only within the United States. However, you can shop via Amazon for Canada, Mexico and Europe.
Returns & Exchanges
Q. What is your return policy?
A. We accept returns within 30 days of purchase. Items must be in original condition with tags attached.
Q. How do I start a return?
A. Contact our customer service team or visit your account page to initiate a return request.
Q. Does Byrd & Blume products come with a warranty?
A: Yes. All Byrd & Blume products are covered by a 1-year warranty against manufacturing defects.
Orders & Payment
Q. What payment methods do you accept?
A. We accept all major credit cards, PayPal, and Shop Pay for secure checkout.
Q. Can I modify my order after placing it?
A. Please contact us immediately if you need to modify your order. We'll do our best to accommodate changes before shipping.
Product Information
Q. How do I care for my products?
A. Care instructions are included with each product. For specific questions, please refer to the product page or contact us.
Q. Are your products authentic?
A. Yes, all our products are 100% authentic and sourced directly from authorized suppliers.
Community & Values
Q: Who is behind Byrd & Blume?
A: Two families, led by two moms, who wanted better, safer, and more beautiful products for their own children — and yours too.
Q: Does Byrd and Blume give back?
A: Yes. We actively support charities that help mothers and children globally.