Frequently Asked Questions
Shipping & Delivery
Q. How long does shipping take?
A. We process orders within 1-3 business days. You will see the delivery estimate for your address at checkout.
Q. Where do you ship?
A. We currently ship within the United States. Customers in Canada, Mexico and Europe can find us on Amazon.
Q. What is your return policy?
A. You have 30 days from delivery to request a return, sale items included. Items should be unworn or unused, with tags, in their original packaging.
Q. How do I start a return?
A. Email info@byrdandblume.com with your order number and we will send you a return label and instructions.
Q. Do your products come with a warranty?
A. Yes. Every Byrd & Blume product is covered for 1 year against manufacturing defects.
Q. What payment methods do you accept?
A. Visa, Mastercard, Amex, PayPal, Google Pay and Shop Pay.
Q. Can I change my order after placing it?
A. Email us as soon as you can. If your order has not shipped, we will do our best to change it.
Q. How do I care for my products? A. Care instructions come with each product and are on each product page. Most of our cotton pieces machine-wash cold and dry flat.
Q. Who is behind Byrd & Blume? A. Two families, led by two mums, who wanted safer, more beautiful products for their own children, and yours.
Q. Does Byrd & Blume give back?
A. Yes. We support charities that help mothers and children.
